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Payment
Fees for psychotherapy are not covered by OHIP, but services may be covered by private insurance or extended health insurance plans.
Credit cards are used to collect payment following each session. Upon payment, you will be sent a receipt that you can submit to your health insurance provider for reimbursement. If you do not have a credit card and/or require an alternative payment method, please send us an email at info@peopledocare.ca.
Cancellations + Missed Appointments
The clinician's hourly rate will be charged for cancellations made without 24-hour notice or for missed appointments.
48-hour notice of cancellation is required for in-person sessions only.
Please note the clinician reserves the right to refuse service if a client has an outstanding balance.
Confidentiality
People Do Health + Wellness is committed to keeping your personal information confidential. This means that the information you provide will be held strictly confidential and will not be shared or released to others without your informed and written consent. However, there are some ethical and legal exceptions to this rule that permits all the release information with or without consent. These situations include the following:
Danger to Self or Others
If there is reason to believe that a client is at imminent risk of danger to the self or others, clinicians are required to inform appropriate individuals (e.g., the police, your emergency contact, or the person who was threatened).
Child Abuse or Neglect
If there are grounds of apparent, suspected, or potential child abuse or neglect, clinicians must immediately report their concerns to the Children’s Aid Society.
Elder Abuse or Neglect
If there are grounds of apparent, suspected, or potential elderly abuse or neglect in a long-term care facility or retirement home, clinicians are required to report this information to the Director of the Ministry of Health and Long-Term Care and to the appropriate regulatory body.
Sexual Abuse
If a client reports sexual abuse by a Registered Healthcare Professional in Ontario (e.g., physician, chiropractor, nurse), clinicians are required to report this information to the appropriate regulating body. The client’s name will not be released without the client’s written consent.
Subpoenaed File
If a client’s clinical file is subpoenaed, clinicians must release any information that is court ordered.
Audit on a Practice
If the College of Registered Psychotherapists of Ontario conducts an audit on a practice, clinicians will be required to comply with the request and provide access to clinical files, which will be held confidential by the College.
Accessibility Commitment
At PeopleDo Health + Wellness, accessibility is at the heart of our practice. While our physical office does not currently have a wheelchair ramp, we are committed to ensuring that mental health support is available to everyone through accessible alternatives. We proudly offer virtual therapy sessions, allowing clients to connect with our team from the comfort of their own space. Additionally, our website is designed using WCAG (Web Content Accessibility Guidelines) standards to ensure a seamless and inclusive online experience. We continually strive to improve accessibility by listening to our clients, integrating feedback, and adopting innovative approaches to create a supportive environment for all.
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